Reference

How We Handle Your Privacy at ziatogel176

Your account data and payment details — including how you use DANA, OVO, and GoPay — are handled with care. This page explains what we collect, why we collect it, and how you can request changes or removal at any time.

Account Data ProtectionDANA, OVO & GoPay PrivacyYour Right to Access & DeleteCookie ControlsContact Us Anytime
ziatogel176 How We Handle Your Privacy at ziatogel176
PRIVACY CONTACT

How to Reach Us About Your Data

Live Chat Support Reach our support team directly through the live chat window in your account dashboard. Available around the clock for account and privacy questions.
Email Privacy Request Send data access, correction, or deletion requests to our privacy contact address listed in your account settings. We respond within a reasonable timeframe.
Account Settings Panel Some data preferences — including communication opt-outs and cookie settings — can be managed directly from your account settings without contacting support.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Account Security

Your account is protected with password hashing and OTP verification on login. We do not store raw passwords, and session tokens expire automatically after inactivity.

Cookie Usage

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can adjust non-essential cookie preferences in your browser settings.

Data Retention

Active account data is kept while your account is open. After closure, we retain only what applicable Indonesian regulations require, then delete or anonymise the rest.

Requesting Changes

To access, correct, or delete your personal data, contact support via live chat or email. We will verify your identity before processing any data change request.

Common Questions About Your Privacy

We collect your name, contact details, and the wallet identifiers you provide for DANA, OVO, or GoPay. We collect only what is needed to run your account and process payments.

We do not sell your data. Payment data is shared only with the wallet provider — DANA, OVO, or GoPay — to process your transaction. No marketing data sharing occurs without your consent.

Contact our support team via live chat or the email address in your account settings. After verifying your identity, we will provide the data we hold on your account.

Yes. Submit a deletion request through live chat or email support. We will process it in line with applicable Indonesian regulations, which may require us to retain certain records for a set period.

We use essential cookies for login sessions and optional analytics cookies. You can turn off non-essential cookies through your browser settings at any time without losing account access.

After account closure, we retain only what local regulations require. Once that retention period ends, your personal data is deleted or anonymised from our active systems.